All items purchased on sale are final and cannot be returned or exchanged.
Doesn't fit? Not quite your style? Discontent in any way with your purchase? If this is the case, then RETURNS ARE ON US! We will refund the cost of your full order including shipping, only because we care!
Simply email us at Returns@iconicmoto.com to request your return. Include your order number and reason for return in the email, and we will email you back within 24 hours to link you with a return shipping label.
If you are simply exchanging the item for a different size, include the order number along with the new size request in your email. We will ship the new size as soon as the original item is returned to us.
To be eligible for a return your items must be unused and in the same condition that you received it. It must be sent back within 30 days of your purchase to be eligible for a refund. To return your products please repackage them to prevent transit damage. Any items that are damaged on the way to us due to improper packaging will not be refunded, as we will not be able to sell them again.
What if I was shipped the wrong item ?
We are so sorry if a mistake was made in processing your order! Please email us at firstname.lastname@example.org with your order number and the description of the merchandise that you received as well as the item that you were expecting. We'll send you a return shipping label. If we have the correct item in stock, we will ship it to you once the incorrect item is received. If the item is no longer available, we'll credit your original form of payment.
I've made a mistake on my order, Can you make adjustments ?
All orders start procesing the momenet we recieve them into our Fulfillment center. We ask that you carefully review your order before submitting as any requests to make adjustment will be denied or incure an additional handling fee. We appreciate your understanding in this matter.